When you schedule an appointment with Top Knox Beauty Bar you are agreeing to the terms of our Appointment Cancellation Policy Agreement below!

 

Appointment Cancellation Policy Agreement:

Top Knox Beauty Bar is committed to providing all our guests with exceptional service! When a guest cancels without giving enough notice, they prevent another guest from being seen and the service provider now has a vacant spot in their work day. Please be respectful of your stylist and other guests that are also needing services.

Please call us at (865) 200-5396 by 7:00 p.m. on the day prior to your scheduled appointment to notify us of any changes or cancellations. To cancel a Monday appointment, please call us by 3:00 p.m. on Saturday. If prior notification is not given, you will be charged 50% of the service fee for the missed appointment. 

 

We will use the credit card that is attached to your account to charge the service fee, for any missed appointments. The credit card on file is NOT used for any other reason, this includes when you come in for your appointment. When you checkout after your service, you can use any means of payment that we except. We will NOT use your credit card on file to pay for the services that you received that day.

*By scheduling an appointment with Top Knox Beauty Bar, you are agreeing to all the terms of the Appointment Cancellation Policy.