Booking and Cancellation Policy

Here at Studio H Salon your appointments are very important to us, we understand that sometimes appointment times may need to be changed or cancelled which we are more than happy to assist you with; however we would be grateful if clients could give us at least 24 hours notice for all amendments to ensure we have the time to offer these spaces to other clients looking to visit us.  

Cancellation Policy:

We require 24 hours notice for the cancellation of your scheduled services. Clients cancelling with less than 24 hours of your scheduled appointment will be required to pay 50% of the services reserved in order to continue to book other services with our salon.

No Show Policy: 

No Shows will be required to pay 100% of the services reserved in order to continue to book other services with our salon. 

Children Policy:

We kindly request ONLY those receiving services be present in the service areas. Older children (12+), capable of sitting quietly and unsupervised, may wait in the provided seating area.  While this policy helps ensure that all guests enjoy a relaxing salon experience, it was created with your child's safety in mind.