Online Booking Terms & Conditions
Welcome to our online booking system! Please review these terms before booking your appointment.
Service Pricing
Our prices are starting points and may vary based on your individual needs. Final pricing will be confirmed during your consultation.
The level of your service provider is based on the demand for their time, not their experience.
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Appointment Confirmation
After booking, you’ll get a link via text or email to confirm your appointment. Please confirm promptly to secure your spot.
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Digital Forms
Some services require digital intake or release forms to be filled out before your visit. These forms help us provide the best service for your needs.
We’ll send the forms by email after booking. Please complete and return them at least 24 hours before your appointment. Missing forms may delay or cancel your service.
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Deposits
Certain services require a deposit to hold your appointment. Deposits are non-refundable but can be applied to your service.
If you need to cancel or reschedule, provide at least 48 hours' notice to avoid losing your deposit.
How can I bypass the online deposit if I have a package or gift card?
If you have a package, please call us directly to book your appointment. Our online booking system is automated and does not recognize package credits, so we will manually schedule your service for you.
If you have a gift card, we can apply it toward your deposit over the phone using the gift card number. Just give us a call, and we’ll be happy to assist you!
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Cancellations, Late Arrivals, & No-Shows
We understand that things come up, but respecting your appointment time ensures we can provide great service to all guests.
- Cancellations: Please provide at least 48 hours’ notice if you need to cancel or reschedule. Deposits for late cancellations will be forfeited.
- Late Arrivals: If you are 15 minutes or more late, we may need to reschedule your appointment to avoid disrupting other guests.
- No-Shows: Appointments not canceled or rescheduled in advance are considered no-shows. Repeated no-shows will limit you to walk-in-only bookings, with no guaranteed appointments. Deposits for no-shows are forfeited.
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Special Requests
You can add special requests or notes when booking online. We’ll do our best to accommodate them, but some may require extra time or costs.
Age Restrictions
Guests under 18 must have parental or guardian consent for certain services. Contact us for details.
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Changes to Bookings
We may need to modify, reschedule, or cancel bookings when necessary. Policies and prices are subject to change without notice.
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Agreement
By booking with us, you agree to these terms and conditions. If you have questions or need help, reach out to our team.
Thank you for choosing Purple Sage! We can’t wait to see you!