Booking Terms & Conditions:

1. Punctuality:

• We kindly ask you to be on time for your appointment. We have a 15 minute grace period, but any arrivals after the scheduled time may result in a shortened service, or in some cases, the appointment may need to be rescheduled.

• If you are running 15 minutes or less late for your appointment, please call the front desk so we can inform your service professional and make any necessary adjustments.

• If your arrival is beyond 15 minutes late, you may be subject to forfeit your appointment completely.

2. Cancellation & "No-Show" Policy:

• Cancellations made with less than 24 hours' notice will be considered a "no-show." In this case, your service professional may request a deposit for future appointments to secure your booking.

• If this becomes a recurring issue, your service professional reserves the right to refuse future services.

3. Payment Terms: 

• Full payment is due at the end of your service.

By booking an appointment, you agree to these terms and conditions. Thank you for your understanding and cooperation.