•    Less than 48-hour notice will result in a charge equal to 50% of reserved appointment(s)
   •    ‘NO SHOWS’ will be charged 100% of service amount

Deposit 
A mandatory non refundable deposit of $100 will be required for any new clients booking a creative color process, keratin treatment or corrective color procedure.

As a courtesy, we do call, text and/or email to confirm the date and time at least 24 hours prior to your appointment.  If we are unable to reach you and only leave a message, or cannot reach you at all, please understand that it is your responsibility to remember your appointment dates and times in order to avoid missed appointments and cancellation fees.  You are always welcome to call and double check any appointments if you’re unsure.

Guarantee Services
 
 
We always want you to be 100% satisfied with your services.  If you are not 100% satisfied we ask that you contact us within 5 days of your appointment so that we may schedule you to have your services corrected free of charge.  Any issues reported longer than 5 days from the original appointment date will not immediately be considered a redo but will be assessed on a case by case basis.