Privacy Policy

SERVICE RE-DO & RETAIL RETURN POLICY: We strive to offer our guests the highest level of guest satisfaction. If you are having challenges with your cut or color, let me know within 7 days of your visit and we our happy to correct the issue with no additional charge. Should you make a retail purchase that you are unsatisfied with, we will accept retail exchanges at full credit for 90 days from your initial purchase.

Cancellation Policy

Your appointments are very important to us, they are reserved especially for you. We understand that sometimes adjustments are necessary; therefore, We respectfully request at least 24 hours notice for cancellations.

 

 ENFORCED 24 HOUR CANCELLATION POLICY

Please understand that when you forget or cancel your appointment without giving enough notice, Our service providers miss the opportunity to fill that appointment time and clients on their waiting list miss the opportunity to receive services. Our appointments are confirmed 48 hours in advance by text message/email because we know how easy it is to forget an appointment you booked months ago.  Since the services are reserved for you personally, a Cancellation fee will apply.

- Less than 24 hour notice will result in a charge of $25 service at your next appointment for each service cancelled.

- ‘No Shows’ will be charged 50% of the booked service amount.  

Thank you for viewing and supporting our polices that help protect our service providers.